Let Acai resolve your Schedule Changes
From detecting a change to communicating with travelers, Acai’s AI Travel Agent handles it all
Trusted by
Reduce Operational Costs
Eliminate “fire drills” for support teams and have agents spend less time handling disruptions with up to 60-80% fewer material interventions.
Scale SLA Compliance & Service Quality
Improve corporate contract performance and handle global clients regardless of volume spikes.
Generate actionable insights
Automated systems generate structured disruption data for analytics and supplier negotiations.
We do the heavy lifting from the moment of disruption to full resolution
Detect changes in flight reservations
Acai detects a schedule change and helps decide next steps. Minor and major schedule changes can be handled accordingly.
Interpret complex airline policies and processes
Acai fetches airline and corporate travel policies, processes and waiver details related to the disruption so travelers know all their available options.
Push solutions and alternative flight options directly to your travelers...
Whether your traveler wants to stick to their planned flight or make a change, Acai communicates and executes your traveler’s preferences directly without human intervention.
...Or to your agents who communicate with your travelers
No more searching for information and alternatives. Acai collects and provides all the necessary information and policy-based recommendations to your agents.
Simplify life for both your agents and travelers
Exceptional service, delivered
Up to
70%
Faster disruption resolution
Up to
50%
Lower support cost per disruption
Up to
25%
Increase in CSAT/NPS