Amadeus invests in Acai Travel to accelerate generative AI across the travel industry. Read the announcement!
Amadeus invests in Acai Travel to accelerate generative AI across the travel industry. Read the announcement!
Amadeus invests in Acai Travel to accelerate generative AI across the travel industry. Read the announcement!
Schedule Change

Don’t  worry about  Schedule Changes. Acai resolves them automatically

From detecting a change to communicating with travelers, Acai’s AI Travel Agent handles it all.

We do the heavy lifting from moment of disruption to full resolution

Detect schedule changes in the GDS & NDC

Acai detects a schedule change and helps decide next steps. Minor and major schedule changes can be handled accordingly.

Interpret complex and ever-changing airline policies & processes

Acai fetches policy and process details related to the schedule change so agents can focus on service.

Push solutions and alternative flight options to your agents...

No more searching fo information and alternative.

Acai collects and provides all the necessary information and policy-based recommendationsto your agents, cutting AHT down by 60%

Acai collects and provides all the necessary information and policy-based recommendationsto your agents, cutting AHT down by 60%

... Or directly from AI to your customers

Whether your traveler wants to stick to their planned flight or make a change. Acai communicates and executes your traveler’s preferences directly without human intervention.

Exceptional service, delivered

AHT Reduction
50%
With AI agent assistance
Deflection Rate
50%
For chnages and cancellation
Routing Accuracy
97%
On email and to appropriate agent group
Request A Demo
Request A Demo

Simplify life for both your agents and travelers