Schedule Change

Let Acai resolve your Schedule Changes

From detecting a change to communicating with travelers, Acai’s AI Travel Agent handles it all

Trusted by
Reduce Operational Costs
Eliminate "fire drills" for support teams and have agents spend less time handling disruptions with up to 60-80% fewer material interventions.
Scale SLA Compliance & Service Quality
Improve corporate contract performance and handle global clients regardless of volume spikes.
Generate actionable insights
Automated systems generate structured disruption data for analytics and supplier negotiations.
Key Benefits

We do the heavy lifting from the moment of disruption to full resolution

Detect changes in flight reservations

Acai detects a schedule change and helps decide next steps. Minor and major schedule changes can be handled accordingly.

Interpret complex airline policies and processes

Acai fetches airline and corporate travel policies, processes and waiver details related to the disruption so travelers know all their available options.

Push solutions and alternative flight options directly to your travelers...

Whether your traveler wants to stick to their planned flight or make a change, Acai communicates and executes your traveler’s preferences directly without human intervention.

...Or to your agents who communicate with your travelers

No more searching for information and alternatives.

Acai collects and provides all the necessary information and policy-based recommendations to your agents.

Simplify life for both your agents and travelers

Exceptional service, delivered

Up to
70

Faster disruption resolution

Up to
25

Increase in CSAT/NPS