Scale support and resolve every case like a priority case
Manage massive contact volumes efficiently while exceeding customers' ever-changing expectations
Trusted by
Stay in the know
Connect to all your suppliers
- Integrate seamlessly with your suppliers to ensure your agents see the most accurate information at lightning speed.
- A single source of truth for all bookings across GDS' and NDC's to reduce juggling between systems to manage bookings.
- Reduce friction and a lack of clarity around multi-POS bookings
The right agent for the job
Contact Automation & AHT reduction
- Slash agent handling time with AI that anticipates questions and automates complex processes.
- Let your agents focus on what matters: delighting travelers, not sifting through endless penalties, and vendor information.
- Turn every second into a win—fewer clicks, faster resolutions, happier customers.
Tailored to your needs
Either via API or in your CRM
- Whether you’re embedded in omnichannels or building custom workflows, we fit in where you need us most.
- One integration, endless possibilities—our API and omnichannel/CRM connectors give you the power to adapt fast.
- Keep your teams in their flow—our flexible integrations ensure your AI support is right where they work.
Boost efficiency with
Voice deflection
- Free up your voice lines with AI that steers routine calls to instant, automated solutions.
- Keep your agents on the front lines of complex inquiries, while AI handles the rest.
- From FAQs to real-time updates, our voice deflection gives you fewer calls and happier customers.
Tailored for OTAs
AI Supervisor
Optimize contact volumes by intelligently assigning the right task to the right agent.
The AI Supervisor helps you manage service levels, while proactively creating visibility into agent performance and customer satisfaction.
AI Travel Agent
Automate routine inquiries and even complex multi-source changes and cancellations (i.e., virtual interlines).
Equip your in-house agents with instant access to key information such as rates and policy exceptions so they can manage any task or disruption.
Ready to supercharge your agents?
Get started with
full integrations
Deliver excellence with Acai
Up to
70
Faster disruption resolution
Up to
50
Lower support cost
per disruption
Up to
25
Increase in CSAT/NPS