Online Travel Agencies
Scale support and resolve every case like a priority case
Manage massive contact volumes efficiently while exceeding customers' ever-changing expectations
Trusted by
Stay in the know
Connect to all your suppliers
- ✓Integrate seamlessly with your suppliers to ensure your agents see the most accurate information at lightning speed.
- ✓A single source of truth for all bookings across GDS' and NDC's to reduce juggling between systems to manage bookings.
- ✓Reduce friction and a lack of clarity around multi-POS bookings
The right agent for the job
Contact Automation & AHT reduction
- ✓Slash agent handling time with AI that anticipates questions and automates complex processes.
- ✓Let your agents focus on what matters: delighting travelers, not sifting through endless penalties, and vendor information.
- ✓Turn every second into a win—fewer clicks, faster resolutions, happier customers.
Tailored to your needs
Either via API or in your CRM
- ✓Whether you're embedded in omnichannels or building custom workflows, we fit in where you need us most.
- ✓One integration, endless possibilities—our API and omnichannel/CRM connectors give you the power to adapt fast.
- ✓Keep your teams in their flow—our flexible integrations ensure your AI support is right where they work.
Boost efficiency with
Voice deflection
- ✓Free up your voice lines with AI that steers routine calls to instant, automated solutions.
- ✓Keep your agents on the front lines of complex inquiries, while AI handles the rest.
- ✓From FAQs to real-time updates, our voice deflection gives you fewer calls and happier customers.
Tailored for OTAs
Ready to supercharge your agents?
Get in touch→Get started with full integrations
Deliver excellence with Acai
Up to
70%
Faster disruption resolution
Up to
50%
Lower support cost per disruption
Up to
25%
Increase in CSAT/NPS