Standalone Acai App

All your AI helpers one click away

With the Acai App, your agents can chat directly with the right AI expert — just like messaging a colleague. Each AI Helper is trained on real-world travel data, GDS logic, airline policies, and operational procedures; even non-GDS-trained agents can handle complex queries confidently.

• Need to cancel a ticket, or unsure about refund rules? Ask the GDS AI Helper.
• Need to understand a infant policy for a remote LCC? Ask the Supplier AI Helper.
• Need help navigating a complex travel policy and operating procedure? Ask the Process Helper.

No GDS Training? No Problem

With the Acai App, agents who have never touched a GDS can resolve complex airline queries confidently and compliantly.

• ‍Type what you need — the AI handles the GDS. Agents can cancel, rebook, or modify trips just by chatting. The GDS AI Helper performs the actions behind the scenes.‍
• Instant fare rule explanations: Understand complex fares in under 2 minutes. No more deciphering tariff codes. The AI reads fare rules and summarizes penalties and options clearly.‍
• Step-by-step GDS guidance: Ask how to do anything and get a guided walkthrough. From ticket exchanges to queueing, the AI delivers personalized GDS instructions for any task.

Smart, fast, no training required

The Standalone Acai App delivers the power of a travel-trained AI agent: no CRM, no GDS training, no steep learning curve.

• Save Time: Reduce Average Handling Time (AHT) by letting the AI do the heavy lifting

• Faster Replies: The Acai AI Agent prepares accurate, context-aware responses. Your agents simply review and paste them into Outlook or Gmail

• Empower Every Agent: Turn junior or non-GDS-trained staff into confident frontline responders without months of training